Frequently Asked Questions
What are your office locations/hours? I have two offices. On Mondays I see clients in Watertown, MA at 23 Main St, which is right in Watertown Square. On Tuesdays, Wednesdays and Thursdays, I see clients in Waltham, MA at 282 Moody St on the third floor in Suite 308. I see clients every day until 2:00 p.m., some days starting as early as 7:00 a.m. (I'm an early bird!)
How do I contact you and how can I set up an appointment? You can call me at 617-831-4483 or by sending me an email at firstname.lastname@example.org. I will get back to you with in the next 24-48 hours.
What sort of clients do you usually see? I see mostly people with anxiety either at work or in their personal lives, and people with relationship issues (or both!). My practice is about half men and half women and I only see adults.
How long does therapy take and how will I know if it's helping? Different clients require different amounts of time in therapy. Usually I see clients for about 6 months to a year, but it can be shorter or longer depending on what's going on. You'll know it's helping if you stop feeling so triggered all the time, not just because you're avoiding the triggers, but because things are no longer as upsetting or distracting as they were before. I think of it as feeling more comfortable in your own skin.
I've never done this before - how will I even know what to talk about? Don't worry - that's my job! If you are new to therapy and not sure how to approach it, I'll help you figure out what's going on and how to articulate it. In the end, you do the work, but I'm here to help you figure out how to tackle it. Side note - you don't have to talk about anything you don't want to talk about. Though often those hard things are the most productive things to talk about!
What will happen at my first session? I wrote a little blog post about this and you can read it here. Basically, we get to know each other, review the consent forms, privacy policies and other policies you signed online, and we talk about what you want to get out of therapy. The most important part of therapy is the relationship we build, so we start there.
What is EMDR and do you do EMDR with every client? I describe EMDR here. And yes, I do it with almost every client. Some clients are not interesting in doing EMDR and some clients don't need or want to do it very frequently, and some clients prefer to have every session be an EMDR session. This is a decision we would make together depending on your goals and how you work best.
Do you accept any insurance? Yes, but only Blue Cross Blue Shield (all types). I also provide super-bills (that's insurance jargon for the paperwork you need to give your insurance company to either get out of network coverage or have your payments applied to your deductible).
What is your fee and how do you accept payment? My current fee is $175 for a full 60 minute session. I accept cash, check, credit cards (including HSA cards), PayPal and Venmo, I accept payment at every session.
What if I cannot make it to a session? I require 48 hour notice. If you no show/no call, I will bill you for the full fee with no exceptions and will terminate you as a client. I will work with clients who have an established relationship, and have not late cancelled in the last 3 months. I understand that people get sick and have emergencies - I also get sick and have emergencies! And I will cancel if I'm ill in order to prevent you from getting ill too. We can always do a video session instead of your regularly scheduled in office session. I'll make it work for you!